REXPONDO

Service Desk Software Ticketing & ITSM

Ticketing and ITSM software for IT Support, Team management and Customer Service.

Join the companies that have already chosen Rexpondo

A Service Desk system taylored on your needs

A Service Desk system that guarantees maximum flexibility for your business needs from Customer Service to the management of the Corporate IT infrastructure.

Ticketing

Use the ticketing system for your company’s internal needs and issues and for your customer services. Monitor response times and assign tickets to available operators.

ITSM

An ITSM system that integrates all the best ITIL practices. CMDB, Process, and Change Management, along with many other features to organize your IT infrastructure.

AI & Automation

Enhance your service with AI agents powered by the latest large language models (LLMs) to naturally respond to user inquiries
24/7.

Margot: Rexpondo's AI Chatbot

Automate your helpdesk
with AI Agents and provide 24/7 customer support

AI agents powered by large language models (LLMs) are designed to engage in natural conversation with users, offering responses and options that dynamically update as the discussion progresses.

A software born as a Fork of ((OTRS)) Community edition

Rexpondo still guarantee security updates, support and new features for all those companies that up to now have invested in OTRS.

The customizable Ticketing and Help Desk system for every industry

Over the years we have matured extensive experience in many sectors
and we cannot wait to take on new ones.

Government and Public Agency

As testified by our clients, Rexpondo is the most suitable solution for the needs of PA.

Education

Coordinate responses to student inquiries and staff support requests.

Customer service

A powerful and customizable solution designed to handle large-scale operations.

Finance

Rexpondo is the most versatile solution on the market for Ticketing and ITSM.

Assistance centers

People-focused progression planning helps retain talent.

Other industries

The high level of customization makes Rexpondo adaptable to various requirements.

Rexpondo is also accessible via the App!

Use Rexpondo wherever you are.

Have you seen Rexpondo yet? Book a free demo!

Service Desk Software Ticketing & ITSM